Enrollment Coach
Company: OU Education Services
Location: Norman
Posted on: February 12, 2026
|
|
|
Job Description:
Job Description Job Description Enrollment Coach Location: This
position is based in Norman, OK with hybrid work options. Local
candidates to Norman and Oklahoma City, preferred. Shape the Future
of Online Learning with OU Education Services: OU Education
Services (OUES) is a nonprofit corporation established to manage
and expand online learning for the University of Oklahoma System.
As a growing education technology organization, we are dedicated to
delivering innovative solutions that enhance learning outcomes,
improve student experiences, and support the university's mission
of providing high-quality education to learners everywhere. At
OUES, we prioritize collaboration and provide opportunities for our
teams to work closely to deliver meaningful, impactful results. We
are a talent focused organization and encourage applicants from all
regions, we have a preference for candidates who are in or open to
relocating to the Oklahoma City metro area. Being part of our
vibrant community fosters richer collaboration and a stronger
alignment with OU and the OUES mission. Job Summary: The Enrollment
Coach will have a passion for education and helping people achieve
their personal and career objectives. The successful candidate will
have a recruiting, customer service, or sales background with a
desire to assist potential students in discovering a pathway for
educational success. They will be able to build relationships over
the phone, share an online program's unique value with prospective
students, and work with students from initial interest through
enrollment. Key Responsibilities: · Consultative approach to
assisting prospective students through application and admissions ·
Conduct individual consultations with prospective students to
assess their academic goals, program fit, and eligibility for
admission · Explain program details, course curriculum, graduation
requirements, and career pathways. · Answer inquiries about
financial aid, scholarships, and payment plans. · Assist with
application completion, ensuring accuracy and adherence to
deadlines · Use the database to track student progress and any
communication with students · Achieve daily metrics surrounding
number of calls per day, speed to lead metrics, talk time per day,
number of applications per day as set by their manager ·
Willingness to learn the OUES engagement process with prospective
students that aligns with OU objectives · Team orientation to
participate in meetings related to performance data, prospective
applicant concerns, and creative solutions to improve performance.
Qualifications: · Minimum 0-2 years professional work experience ·
Bachelor’s degree required · Experience in Salesforce or similar
CRM, preferred Additional Skills/Requirements: · Strong
interpersonal skills, team oriented and proactive · Ability to
establish relationships with prospective students over phone, text
and email · Presentation skills necessary to lead webinars and
in-person meetings to share information with prospective students
regarding program and OU · Good attitude, positive mindset, and
commitment to the OUES values · Passion for education and helping
people achieve their goals · Keen interest in learning new things ·
Ability to work in a fast-paced, entrepreneurial environment
Benefits Include: Competitive salary & benefits package 401K plan
Unlimited PTO policy Hybrid Work Policy Wellness reimbursement
Professional development and career growth opportunities We may use
artificial intelligence (AI) tools to support parts of the hiring
process, such as reviewing applications, analyzing resumes, or
assessing responses. These tools assist our recruitment team but do
not replace human judgment. Final hiring decisions are ultimately
made by humans. If you would like more information about how your
data is processed, please contact us.
Keywords: OU Education Services, Stillwater , Enrollment Coach, Sales , Norman, Oklahoma
