Customer Service Representative

Company: LNRS Data Services Inc. Company
Location: Stillwater
Posted on: May 3, 2021

Job Description:

Customer Service Representative Proagrica is seeking a Customer Service Representative. Individual will work with customers to provide product support ranging from functionality-type inquiries, training scenarios, software licensing, and error diagnosis. Candidate must have the ability to clarify customer issue, determine the cause, explain the best solution and expedite resolution.To be effective in this position, Individual must exhibit an amenable personality with a good attitude, while showing persistence and patience in a polite manner.Skills and ResponsibilitiesInteract with current and potential customers via telephone, email and web conferencesIdentify and assess customers' needs to achieve satisfactory resolutionProvide accurate, valid and complete information by using the tools/methods providedBuild sustainable relationships of trust through open and interactive communication with customers and internal stakeholdersCandidate is expected to stay up to date on relevant technologies entering the marketMust have a strong understanding of agricultural technology conceptsDocumentation Skills are necessaryProficient Microsoft Windows and Office 365 userBasic GIS experience a plusProduction agriculture exposure and/or knowledge a plusExcellent communication (written and verbal) skillsEducation/Experience:Bachelors Degree preferred.Precision Agriculture Exposure is desirable.Customer Service or Sales Experience is favorable.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact or if you are based in the US you may also contact us on 1.855.833.5120.Please read our Candidate Privacy Policy

Keywords: LNRS Data Services Inc. Company, Stillwater , Customer Service Representative, Other , Stillwater, Oklahoma