Posted on: May 3, 2021
Customer Service Representative
Proagrica is seeking a Customer Service Representative. Individual
will work with customers to provide product support ranging from
functionality-type inquiries, training scenarios, software
licensing, and error diagnosis. Candidate must have the ability to
clarify customer issue, determine the cause, explain the best
solution and expedite resolution.
To be effective in this position, Individual must exhibit an
amenable personality with a good attitude, while showing
persistence and patience in a polite manner.
Skills and Responsibilities
- Interact with current and potential customers via telephone,
email and web conferences
- Identify and assess customers' needs to achieve satisfactory
- Provide accurate, valid and complete information by using the
- Build sustainable relationships of trust through open and
interactive communication with customers and internal
- Candidate is expected to stay up to date on relevant
technologies entering the market
- Must have a strong understanding of agricultural technology
- Documentation Skills are necessary
- Proficient Microsoft Windows and Office 365 user
- Basic GIS experience a plus
- Production agriculture exposure and/or knowledge a plus
- Excellent communication (written and verbal) skills
Bachelors Degree preferred.
Precision Agriculture Exposure is desirable.
Customer Service or Sales Experience is favorable.
We are an equal opportunity employer: qualified applicants are
considered for and treated during employment without regard to
race, color, creed, religion, sex, national origin, citizenship
status, disability status, protected veteran status, age, marital
status, sexual orientation, gender identity, genetic information,
or any other characteristic protected by law. If a qualified
individual with a disability or disabled veteran needs a reasonable
accommodation to use or access our online system, that individual
should please contact or if you are based in the US you may also
contact us on 1.855.833.5120.
Keywords: LexisNexis, Stillwater , Customer Service, Other , Stillwater, Oklahoma
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