StillwaterRecruiter Since 2001
the smart solution for Stillwater jobs

Assistant General Manager

Company: Fairfield Inn & Suites Stillwater
Location: Stillwater
Posted on: November 25, 2019

Job Description:

Job Description Aimbridge Hospitality is seeking an Assistant General Manager to join their team at the Stillwater Fairfield Inn & Suites! JOB SUMMARY The Assistant General Manager is responsible for coordinating the activities of hotel personnel as directed by the General Manager. JOB DUTIES & RESPONSIBILITIES --- 70% Management o Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes. o Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures. o Directly supervises front desk staff consisting of 2-15 team members --- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. --- Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. o Provides training to staff. o Completes new hire paperwork and orientation as directed by General Manager. o Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS. o Conducts or assists in leading staff meetings. o Adheres to all franchise and company procedures and regulations as well as standard operating procedures. o Receives and resolves guest complaints and team member issues. o Performs functions of the General Manager in his or her absence. o Available 24/7 with reliable transportation. --- 30% Other Duties as assigned o Covers shifts in all departments as scheduled by the General Manager. o Corresponds with group and travel agents to answer special requests for rooms and rates. o Assists with sales and marketing efforts as directed. o Answers inquiries pertaining to hotel policies and services. o Assists General Manager in annual wage scale surveys; ensures team member wages follow wage and salary guidelines. o All other duties as assigned. Requirements EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION --- A minimum of an Associate's degree preferred and six months to one year related experience and/or training; or equivalent combination of education and experience. --- Valid Driver's License required. KNOWLEDGE, SKILLS, & ABILITIES --- Requires the ability to read, write, and speak the English language. --- Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required; helps subordinates overcome obstacles and deal with problems; appropriately assesses contributions and performance of team members; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand. --- Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. --- Ability to manage difficult guest situations; responds promptly to guest needs, solicits guest feedback to improve service, responds to requests for service and assistance and meets commitments. --- Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds. --- Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures. --- Knowledge of safety management principles; federal and state OSHA regulations. --- Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written. --- The ability to foster commitment, team spirit and trust. --- Ability to develop and evaluate alternative courses of action; make decisions based on correct assumptions concerning resources and guidelines; define and implements solutions to problems; and recognize when no action is required. --- Working knowledge of Microsoft Office products including Word, Excel, and Outlook. --- Ability to meet the demands of the work schedule, to be at work and on time. Will require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Keywords: Fairfield Inn & Suites Stillwater, Stillwater , Assistant General Manager, Hospitality & Tourism , Stillwater, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service - Retention
Description: BH Media is seeking Part-Time Retention Representatives to join our fast-paced call center located in bustling downtown Tulsa br br This opportunity features: A positive, team oriented and fun work (more...)
Company: Tulsa World Media Company
Location: Tulsa
Posted on: 12/16/2019

Part Time Lead Cook II
Description: SUMMARY: This position requires advanced knowledge in all cooking techniques with experience in restaurant cooking and banquet cooking. Basic experience in Garde Manager is also required. May be expected (more...)
Company: SMG - Worldwide Entertainment & Convention Venue M
Location: Oklahoma City
Posted on: 12/15/2019

Customer Service Associate
Description: In these roles, you will be responsible for: br ul br li Taking 50-70 inbound calls per day from members and potential members regarding enrollment in affordable care act insurance. li Verifying (more...)
Company: NTT DATA
Location: Oklahoma City
Posted on: 12/15/2019


Part Time Lead Cook III
Description: SUMMARY Advanced knowledge in all cooking techniques with experience in restaurant cooking, banquet cooking. Will be expected to work alongside and direct a culinary staff of two or more on a restaurant (more...)
Company: SMG - Worldwide Entertainment & Convention Venue M
Location: Oklahoma City
Posted on: 12/15/2019

CDL Class A Delivery Driver - MB
Description: Position Summary:Responsible for the safe operation of company equipment and timely, courteous delivery of product to our customers.Position Responsibilities may include, but not limited to: ul li (more...)
Company: Martin Brower
Location: Oklahoma City
Posted on: 12/16/2019

Visual Merchandiser (Part Time)
Description: Part Time Visual Merchandiser 15 hrs. per month Must be able to make all store visits Company Overview DAVACO is the leading total solutions provider of high-volume remodels, rollouts, surveys and technology (more...)
Company: DAVACO Inc.
Location: Oklahoma City
Posted on: 12/15/2019

Hertz Open House Interviews Sept 7th! - Full Time Customer Service People Needed! Oklahoma City 2070
Description: HERTZ RENTAL CAR OPEN CALL INTERVIEWS Are you searching for an opportunity to be a part of a DYNAMIC, CUSTOMER FOCUSED team Is it important to you to pay close attention to detail, while still being (more...)
Company: NetHire
Location: Norman
Posted on: 12/16/2019

Customer Service Experience Wanted --- Interviewing This Week
Description: About the Job Do you want the opportunity to change your life while helping change the lives of others At American Income Life Insurance Company, that's exactly what we do.
Company: American Income Life
Location: Oklahoma City
Posted on: 12/16/2019

Assistant Restaurant Managers - 10107 E. 71ST STREET
Description: Overview Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City, OK
Location: Tulsa
Posted on: 12/16/2019

Customer Service Rep (Healthcare/Medical)
Description: JOB DESCRIPTION br br As a healthcare Customer Service Representative, you will be responsible for successfully managing large amounts of inbound and outbound calls. This will include following communication (more...)
Company: Lincare Holdings
Location: Oklahoma City
Posted on: 12/16/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Stillwater RSS job feeds